Butlr

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How it works

What you do

  1. Pick a use case on the home page (or skip to Start a call).
  2. Fill in who to call (business + their number), what you want done (the goal), and any account info the rep will ask for.
  3. Leave your callback number. Hit submit.

What we do

  1. We dial. Our system places the call on your behalf, sits through the IVR menu, picks the right options.
  2. We wait. 5 minutes, 47 minutes, doesn't matter — hold music is not a problem for us. You go live your life.
  3. We detect a human. When a real agent answers — based on tone, language pattern, and the absence of hold music — we ring your phone.
  4. You take it from there. You jump on the call with the rep already greeting you, your account info on screen, no 90-second context dump required.

What we don't do

  • We don't impersonate you. Until you join the call, we're a queue-walker — silent or politely confirming "yes I'm still here" when prompted.
  • We don't authorize anything. If the rep needs a password / SSN / approval, we wait for you.
  • We don't record without consent. If you check the recording-consent box, recording happens with the state-law-appropriate disclosure to the rep. If you don't, no recording.

What's next (Phase 2)

Phase 2 wires up Twilio Voice for actual dial + hold-wait + bridge-on-pickup, plus an opt-in AI voice agent for low-stakes calls where you'd rather not be on the line at all — reservation bookings, simple cancellations. Full transcript provided. No impersonation without explicit per-call opt-in.

Pricing (planned)

  • Free tier: 1 call/month, max 30-min hold
  • $9/mo: 10 calls/mo, max 90-min hold each, SMS + email summary
  • $29/mo: unlimited calls, AI voice agent included, priority queue

Legal

You authorize Butlr to place outbound calls on your behalf to the specific number you submit, for the specific purpose you describe. We follow TCPA, CAN-SPAM, applicable two-party-recording laws, and the business's own rules around third-party callers. We never share your account info with anyone except the business you ask us to call, and only when the rep asks for it.